Co-Managed IT Services for Internal Tech Teams

Partner with Happier IT to strengthen your in-house team. Our co-managed IT services help internal IT departments overcome resource gaps, reduce risk, and stay ahead of business demands.

Seamless Collaboration

We integrate with your in-house IT systems, tools, and workflows—on your terms.

Shared Success

Extend your team’s capacity while keeping full control and visibility.

Always in Sync

Transparent communication and clear ticketing keep everyone aligned.

Passionate – Dedicated – Professional

Why In-House IT Teams Partner with Us

Flexible Support Models

Scale up during busy seasons or coverage gaps without hiring full-time.

Respect for Your Ownership

We support your systems and strategy—we don’t take over unless asked to.

Transparent Communication

You’ll always know what we’re doing, with clear ticket visibility and reporting.

Specialized Expertise On Demand

Bring in cybersecurity, compliance, or cloud expertise only when you need it.

Passionate – Dedicated – Professional

How Co-Managed IT Works with happier IT

We work with your internal IT—not around them. Our co-managed model adds structure, coverage, and technical depth to support your team’s goals. Whether you need helpdesk overflow, advanced monitoring, or someone to bounce strategy off—we’re ready when you are.

 

Book a Free Consultation

During a short discovery call we will discuss your needs, answer any questions you have and begin developing a plan together.

Work Together to Customize a Plan

We will work together with you to develop, and fine tune, a plan that meets your business, time and budgetary requirements.

Your IT Challenges – Solved.

Our experts will implement the solution for you, enabling you and your team to focus on your other priorities.

Passionate – Dedicated – Professional

Industries We Support

Built-In Compliance, Security, and Support for the Sectors That Need IT Most.

Finance & Accounting

Secure IT for firms handling sensitive financial data.

Healthcare & Clinics

HIPAA/PIPEDA-compliant IT systems with zero downtime.

Manufacturing

IT infrastructure that supports production and supply chains.

Construction

On-site and remote IT support for field and office teams.

Not-for-Profits

Reliable IT solutions with value-driven pricing and support.

Insurance Providers

Keep customer data protected with scalable, secure IT services.

Passionate – Dedicated – Professional

Where We Work

We provide on-site and remote managed IT services across all of Canada, including:

British Columbia

  • Vancouver
  • Kelowna

  • Kamlops

  • & Much More

Alberta

  • Calgary
  • Edmonton
  • Red Deer
  • Other Surrounding Areas

Ontario

  • Toronto
  • Ottawa
  • Mississauga

  • & Remote Clients Provincially

Our Managed IT Services Include

24/7 Helpdesk & Remote Support

Your team handles core hours—we manage after-hours tickets and escalations.

Advanced Monitoring & Alerts

We keep watch across endpoints, servers, and networks, alerting your team only when it matters.

Patch Management & Automation

Let us automate OS and app updates so your team can stay focused on bigger initiatives.

Backup & Disaster Recovery

We implement, monitor, and test backup systems with shared visibility and access.

Security Tools & Threat Response

From endpoint protection to SOC support—we help reinforce your existing security stack.

Escalation Support & Vendor Liaison

We step in on complex issues or third-party escalations to save your team time and stress.

Project Support & Strategic Planning

Need an extra set of hands for a migration? A second opinion on roadmapping? We’ve got you.

Ticketing & Documentation Integration

We work within your existing ticketing and documentation systems—or help improve them.

Vendor & Licensing Management

We manage your tech vendors, renewals, and licensing — saving you time, money, and unnecessary headaches.

Passionate – Dedicated – Professional

Ready to Strengthen Your IT Team?

Let’s talk about a support model that fits your internal team and your long-term goals.

Call us for inquiry :

+1 (888) 897-3611

+1 (800) 555 555

Common Co-Managed IT Problems We Solve

  • Internal IT team overwhelmed by daily tickets and reactive support
  • Limited bench strength for projects, rollouts, or strategic initiatives
  • Lack of after-hours or vacation coverage for critical systems
  • No access to specialized tools, automation, or advanced monitoring
  • Gaps in cybersecurity management or documentation
  • Missed patching, updates, or backups due to bandwidth issues
  • No clear escalation path or backup support during outages
  • Disjointed communication between departments and vendors
  • No time to focus on innovation or future planning
  • Inconsistent service delivery across multiple locations or teams